Finding Best Ticket on Stubhub

Overview

StubHub is an online event ticket marketplace providing platform for ticket buyers and sellers. As more customers were visiting the site on their mobile devices, the company was looking for a responsive site redesign providing fast and convenient access on all the device types. At Stubhub, as customers come first, the company wanted to ensure that customers not only enjoy using the product but have a positive emotion during every step of the conversion journey and towards the organization.

Role

UI/UX designer and developer

Team

Product manager, experience designer, developers

Tools

Sketch, Illustrator, Invisionapp, UserTesting app, Adobe analytics tools, HTML5, CSS3, Javascript, Git

Problem

Finding the right ticket on Event page.

The goal was to provide engaging and clean interface to facilitate customers find the best value ticket, any where on any device.

Solution

Process

Event page (Tablet and larger resolution)

Event page (Mobile resolution)


Event page showing filters (Tablet and larger resolution)

Event page showing filters (Mobile resolution)


Event page showing popup filter (Mobile resolution)

Event page with ticket list only (Mobile resolution)